Indeed, the NAT session lifetime is limited, since the subscriber sessions number is a limited resource and a large number of idle (inactive) sessions in the pool reduces NAT performance and consequently the total performance.

NAT doesn't have the ability to distinguish whether the session was terminated abnormally or is simply inactive, so NAT closes such sessions because inactivity timeout has been exceeded. Such a behavior is provided by the standard and is supported by most CG-NAT vendors.

Sessions lifetime in Stingray SG can be configured by followin settings

lifetime_flow=60
lifetime_flow_long=600

where lifetime_flow_long is a lifetime in seconds of inactive TCP-sessions, lifetime_flow regards the remaining TCP-sessions.

Therefore, it is recommended to use tcp keep-alive mechanism when the long-running inactive connections take place, it means that the empty packet will be sent regularly within the session which indicates the session still active.

You can configure tcp keep-alive either application-wide on the server or client side, or operating system-wide at once.

SSH server setting example

in /etc/ssh/ssh_config file add the following line
ServerAliveInterval 60

SSH clien-side setting example

in ~/.ssh/config file add the following lines
Host *
  ServerAliveInterval 60

or using terminal
ssh -o TCPKeepAlive=yes -o ServerAliveInterval=60 user@example.com

System-wide setting example for the CentOS

in /etc/sysctl.conf file add the following lines
net.ipv4.tcp_keepalive_time = 600
net.ipv4.tcp_keepalive_intvl = 60
net.ipv4.tcp_keepalive_probes = 20