Tech support [Документация VAS Experts]

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
en:dpi:techsupport_info [2025/01/13 14:11] atereschenkoen:dpi:techsupport_info [2025/09/15 15:09] (current) – [Contacts] elena.krasnobryzh
Line 7: Line 7:
 Phone number: **+31 20 889 33 88** Phone number: **+31 20 889 33 88**
  
-<note important> +<note important>[[en:dpi:techsupport_info:reglament4support]]</note>
-[[en:dpi:techsupport_info:reglament4support|Terms of contacting technical support]] +
- +
-When contacting support, please indicate **access to the server** for prompt response. \\ +
-Create a separate user: **vasexpertsmnt** \\ +
-Set ssh access restriction: **45.151.108.0/23, 94.140.198.64/27, 193.218.143.187, 93.100.73.160, 78.140.234.98, 93.159.236.11, 46.243.181.35, 46.243.181.242** +
-</note>+
  
 ===== SLA ===== ===== SLA =====