{{indexmenu_n>7}} ======Identifying the Number of Subscriber Devices (Behind a Router)====== **The number of subscriber devices calculated using UserAgent metric in ClickStream QoE.** Metrics work well on large amount of data. When working with this metrics, mind the following nuances: - In QoE, device count is only determined for devices that were online during data collection. The longer the collection period - the more accurate the data. - Not all devices are detected by this metric. Some devices generate multiple different UserAgents simultaneously when running multiple applications. How to collect data in the QoE Analytics section: - Move to ClickStream\\ {{:en:dpi:qoe:use_cases:devices_behind_router_1.png?300|}} - Select "Top Subscribers" from the standard reports list on the right and "Default" preset\\ {{:en:dpi:qoe:use_cases:devices_behind_router_2.png?250|}} - Select the "Devices" statistics column. This column shows the approximate number of devices per subscriber.\\ {{:en:dpi:qoe:use_cases:devices_behind_router_3.png?350|}} - You can perform various actions with this metric for convenience: - Apply a device count filter. For example, filter subscribers that have from 3 to 10 devices.\\ {{:en:dpi:qoe:use_cases:devices_behind_router_4.png?300|}} - Export this subscriber list to .xls for further analytical work.\\ {{:en:dpi:qoe:use_cases:devices_behind_router_5.png?300|}} Important: The longer the selected ClickStream period, the more accurate the data. We recommend selecting a period of at least 24 hours.\\ {{:en:dpi:qoe:use_cases:devices_behind_router_6.png?400|}}