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| en:dpi:techsupport_info:start [2026/05/13 07:47] – created elena.krasnobryzh | en:dpi:techsupport_info:start [2026/06/18 08:16] (current) – elena.krasnobryzh | ||
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| ====== Tech support ====== | ====== Tech support ====== | ||
| - | {{indexmenu_n> | + | {{indexmenu_n> |
| ===== Contacts ===== | ===== Contacts ===== | ||
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| <note important> | <note important> | ||
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| + | =====Benefits of VAS Experts Technical Support===== | ||
| + | * **Expert Assistance and Recommendations**\\ Our technical support engineers are highly knowledgeable about SSG DPI and can advise you on architecture, | ||
| + | * **Access to Updates and Assistance with Implementation**\\ Customers with active technical support receive regular software updates, patches, and signature updates, as well as expert assistance with software installation and troubleshooting. | ||
| + | * **Convenient Communication Channels**\\ In addition to the ticket system, our technical support engineers are available via phone and chat, which often helps resolve issues more quickly. | ||
| ===== SLA ===== | ===== SLA ===== | ||