Technical support request procedure [Документация VAS Experts]

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en:dpi:techsupport_info:reglament4support [2025/09/15 14:40] elena.krasnobryzhen:dpi:techsupport_info:reglament4support [2025/09/15 15:08] (current) – [Organizing remote access] elena.krasnobryzh
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 =====Organizing remote access===== =====Organizing remote access=====
-To connect to your servers, it is necessary to provide remote access to them via SSH (port 22) through the internet or VPN WireGuard.\\ +To connect to your servers, it is necessary to provide remote access to them via SSH (port 22) through the internet or VPN WireGuard with the login **vasexpertsmnt**.\\  
 +Set up SSH access restrictions: **45.151.108.0/23, 94.140.198.64/27, 193.218.143.187, 78.140.234.98, 93.159.236.11, 46.243.181.35, 46.243.181.242**. 
 Servers must have internet access. You can check the connection with the command ''ping vasexperts.ru''. Servers must have internet access. You can check the connection with the command ''ping vasexperts.ru''.