Search for problematic subscribers [Документация VAS Experts]

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en:dpi:qoe_analytics:cases:queries_from_database:problematic_subscribers [2025/10/30 13:31] – created elena.krasnobryzhen:dpi:qoe_analytics:cases:queries_from_database:problematic_subscribers [2025/11/01 07:58] (current) – [Internet quality degradation] elena.krasnobryzh
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 Example database query:\\ Example database query:\\
-{{ :en:dpi:qoe_analytics:cases:queries_from_database:subs_search_for_competitors_sample.sh |Download script here}}+{{ :dpi:qoe_analytics:cases:queries_from_database:subs_search_for_competitors_sample.sh |Download script here}}
  
 The script returns a list of subscribers who visited the specified competitor sites any number of times during the last 24 hours. The script returns a list of subscribers who visited the specified competitor sites any number of times during the last 24 hours.
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 Example database query:\\ Example database query:\\
-{{ :en:dpi:qoe_analytics:cases:queries_from_database:subs_speedtest_sample.sh |Download script here}}+{{ :dpi:qoe_analytics:cases:queries_from_database:subs_speedtest_sample.sh |Download script here}}
  
 Run ''sh subs_speedtest_sample.sh'' Run ''sh subs_speedtest_sample.sh''
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 ===== Internet quality degradation ===== ===== Internet quality degradation =====
-The simplest and most well-studied DPI metric for assessing connection quality is [[https://bezopasnik.info/что-такое-время-приема-передачи-rtt/|RTT]]. DPI can measure RTT and separate results by direction (to and from subscriber) and by protocols or devices if necessary. A high “RTT from subscriber” value over a long period likely means that the subscriber is experiencing problems accessing online services such as gaming, video, or communication. Usually, this is due to the Wi-Fi network, but it can also indicate congestion in the operator’s network.+The simplest and most well-studied DPI metric for assessing connection quality is [[https://en.wikipedia.org/wiki/Round-trip_delay|RTT]]. DPI can measure RTT and separate results by direction (to and from subscriber) and by protocols or devices if necessary. A high “RTT from subscriber” value over a long period likely means that the subscriber is experiencing problems accessing online services such as gaming, video, or communication. Usually, this is due to the Wi-Fi network, but it can also indicate congestion in the operator’s network.
  
 Actions: Actions:
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 Example database query:\\ Example database query:\\
-{{ :en:dpi:qoe_analytics:cases:queries_from_database:subs_bad_rtt_sample.sh |Download script}}+{{ :dpi:qoe_analytics:cases:queries_from_database:subs_bad_rtt_sample.sh |Download script}}
  
 Script parameters:\\ Script parameters:\\