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--- en:dpi:faq:dpiui_faq:start [2018/07/13 09:41] – kvazikrav
+++ en:dpi:faq:dpiui_faq:start [2024/07/29 12:36] (current) – removed elena.krasnobryzh
@@ Line 1: / Line 1: @@
-====== 11 dpiui related questions ======
-{{indexmenu_n>11}}
-. Diagnostics of marketing campaigns
-   Actions to be performed on the DPIUI
-   а) Check that the marketing campaign dates in the "from .. to"
-   (day of the week) form and its action period in the
-   "from 00:00 to 23:59" form are specified correctly in the marketing
-    campaigns input form
-   б) synchronization log > 0?
-      ls -la /var/log/advsync.log
-      If the synchronization log is empty, check that there is a cron job:
-      grep advsync /var/spool/cron/root
-      it should be:
-      */1 * * * * /var/www/html/dpiui/yii process/advsync >> /var/log/advsync.log
-      check that the process is running, run:
-      /var/www/html/dpiui/yii process/advsync
-      if there are errors you need to check the installation
-   в) if the log is not empty (is not 0), check in synchronization log   how the campaigns are organized:
-      grep adv_id= -A1 /var/log/advsync.log
-      the output has to be like the following:
-      adv_id=3, 2017-01-12, 2017-02-12, 2017-Feb-07 10:33,
-      phttp= url: someinfo.mynet.ru/?
-      adv_id=5, 2017-01-29, 2017-02-12, 2017-Feb-07 10:33,
-      phttp= url: www.mynet.ru/?
-   г) Check the DPI download counter:
-      grep 'read t=' /var/log/advsync.log | tail -1
-      DPISubs have to be > 0, it means there are campaigs on the DPI
-      read t=2017-Feb-07 10:38 DPISubs=6 LastRecs=6 DiffSubs=0 LastSubs=6
-      In this case, 6 subscribers for all campaigns have been loaded to the DPI.
-   Actions to be performed on the DPI
-!) check that the ntf_server=<any_server.ru> option
-       is specified int the /etc/dpi/fastdpi.conf
-       otherwise, you should specify it and then restart the fastdpi service:
-       service fastdpi restart
-      This option is responsible for the notification option initialization, so it is mandatory.
-   а) check the content of the subsurlsntf.lst file located in the temporary directory:
-      cat /tmp/dpi/subsurlsntf.lst
-1198406
-11984920
-11983297
-11.0.6.64
-      ...
-      the 1-st value is the identifier (numerical order) in the URL /var/lib/dpi/ntfurl.lst list
-      the 2-nd value is the subscriber login or its IP
-   б) check if there are files in the DPI directory:
-      ls -la /var/lib/dpi/ntf*
-      -rw-r--r--. 1 root  root    50264 Feb  7 19:25 /var/lib/dpi/ntfurl.bin
-      -rw-r--r--. 1 root  root    57732 Feb  7 19:25 /var/lib/dpi/ntfurl.idx
-      -rw-rw-r--. 1 dpisu dpisu 1130487 Feb  7 19:25 /var/lib/dpi/ntfurl.lst
-      the /var/lib/dpi/ntfurl.bin and /var/lib/dpi/ntfurl.idx files result from:
-      cat /tmp/dpi/subsurlsntf.lst | cat2dic ntfurl.bin ntfurl.idx
-      check that these files are the same using diff utility
-      the /var/lib/dpi/ntfurl.lst file is text and contains the list of URLs, for example:
-      promo.mynet.ru/?reg=23&req=53BEEAD0-2ADC-4A2A-A247-E4BA76C90E07&
-      promo.mynet.ru/?reg=66&req=543C1F6B-88B7-4895-9DA2-777E64A1CCFF&
-      ...
-      numerical order from this file is used in the /tmp/dpi/subsurlsntf.lst
-      the numbering starts from 0
-      If the required files are in place and are the same according to diff output, then the files are correctly prepared for loading
-   в) check the activated services:
-      fdpi_ctrl list all --service 50
-      The output:
-      Autodetected fastdpi params : dev='lo', port=29000
-      connecting 127.0.0.1:29000 ...
-      ================================
-      TestUser        50      (0x2000000000000)
-.168.2.1     50      (0x2000000000000)
-.168.2.2     50      (0x2000000000000)
-.168.2.3     50      (0x2000000000000)
-.168.3.4     50      (0x2000000000000)
-      ------------------
-      total: 5
-      If you get a similar output and the logins/IPs match the /tmp/dpi/subsurlsntf.lst file then the services are loaded correctly.
-. Notification is not working, files in the directory are in place ls /var/lib/dpi/ntf*, services are activated fdp_ctrl list all --service 50. What else?\\
-а) check that the DPI loads the data:\\
-      touch /var/lib/dpi/ntfurl*
-      the following message should appear in the fastdpi_alrt.log:
-      bl_updater_thread : Notifications(updatenotifications) list loaded with result, rc=0 : Success: loaded.
-      if it doesn't appear then you have the wrong DPI version, so update it to version 5.5 or higher
-б) check that the device orientation is correct (in_dev - towards subscribers / out_dev towards internet)\\
-в) check that the [[en:dpi:dpi_options:base_functionality:opt_notify:start|notification option]] is enabled\\
-. What should I do if the DPI-UI password is forgotten? How to reset the admin password? Given the local access to the server and having the access to the database tables?
-  there were two ways:
-. you can delete a user with id = 100001 and run:
-     /var/www/html/dpiui/yii install/createdb
-     It will create the default admin account.
-. set the the default password for the user 100001:
-     "$2y$13$VQHo/VYEgYietJ5AdQ.ute/5RKJlAyC3zbtif5EMfY3DVVVkN9qiG"
-. the server with DPIUI quickly consumes space in /var/www/html/dpiui/runtime/1/clickstream, Is there a way to set limits? How many days the data should be stored? What is the maximum size?
-   these files can be deleted such a way:
-4 * * * /bin/find /var/www/html/dpiui/runtime/*/clickstream -name url_\*.dump.gz -cmin +1440 -delete > /dev/null 2>&1
-   if the command was not specified during the installation, you should manually add it to the /var/spool/cron/root file
-. clickstream data are not added to the the appropriate tables, clickstream is received, there is information in the port.dump buffer file (for example, 1500.dump)
-   a) take the file from the clickstream directory ( use option dumpfiledir=/var/www/html/dpiui/runtime/1/clickstream/ )
-      for example - url_29072016_091016.dump.gz, make gzip -d url_29072016_091016.dump.gz. Use the link to the executable file from
-   configuration (processcmd=/var/www/html/dpiui/commands/processfile.sh), and run with the option being the previously unpacked file - /var/www/html/dpiui/commands/processfile.sh url_29072016_091016.dump
-      The usual problem that the hostname is not configured. You will be notified about by the following exception:
-      - ERROR org.apache.spark.SparkContext - Error initializing SparkContext.
-        java.net.UnknownHostException: fdpi.interface: fdpi.interface: The name or service is not known
-        check:
-           ping `hostname`
-        configure the hostname in a proper way and/or specify it in the /etc/hosts
-      - ERROR Exception in thread "main" java.lang.IllegalArgumentException: System memory 452132864 must be at
-        least 4.718592E8. Please use a larger heap size. - when initializing Spark, add the memory - it requires at least 4GB of RAM
-      If there are other exceptions/errors, please report to tech support
-   b) Если п. а) без ошибок прошел, то проверьте шаблоны поиска введите www.domen, domen в путь введите /
-   If a) and b) items didn't do the trick, please report to the technical support
-. The DPI configuration being changed by means of dpiui don't take effect, there are no errors when saving it.
-   Probably you have changed the user to work with the device, for example, root -> dpisu
-   After such a replacement on DPI, you need to do:
-   chown -R dpisu:dpisu /tmp/dpi
-   chmod a+w -R /tmp/dpi

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