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| en:dpi:dpi_components:dpiui:user_guide:getting_started:report_bug [2024/09/26 15:29] – created - external edit 127.0.0.1 | en:dpi:dpi_components:dpiui:user_guide:getting_started:report_bug [2026/04/17 11:34] (current) – elena.krasnobryzh | ||
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| In the upper right corner of the program there is a Ticket button, which allows you to send a message to the technical service. | In the upper right corner of the program there is a Ticket button, which allows you to send a message to the technical service. | ||
| - | {{ : | + | {{ : |
| When you click on the button, the form is opened as shown in the figure below. | When you click on the button, the form is opened as shown in the figure below. | ||
| - | {{ : | + | {{ : |
| The form allows you to select a topic, write text, attach logs. The message is sent to the technical service. | The form allows you to select a topic, write text, attach logs. The message is sent to the technical service. | ||
| In case of an abnormal program termination the error message is displayed in the center of the screen. Also you can send a message with the error text to the technical service. | In case of an abnormal program termination the error message is displayed in the center of the screen. Also you can send a message with the error text to the technical service. | ||